December 2010
45 posts
Great Saad, how about you!? RT @saadkamal: good morning everyone! How are you all doing?
Duffy, soothing the soul.
RT @redsheep: : Looking for Account Executives/Servicing folk to join @tribalddbmy . Let me know if you’re interested. ;) #fb
Any great beginner photography websites/blogs/tutorials out there?
Anyone know what to do to stop the botsmax sms’s from coming in on Maxis. It’s referring me to http://www.botsmax.com/maxis (can’t) #maxis
RT @timho: Canon Digital Campaign: Your Second Shot http://bit.ly/fkskVK
Great stuff! RT @karljschuster: Brilliance in advertising http://vimeo.com/17336462
Heineken to sell branded goods via Facebook shop… http://bit.ly/fe4TK2 (via @johnkerrnz @campaignasia)
RT @britopian: good model on the evolution to a social business - The Social Engagement Journey - http://bit.ly/e2KNdB by @jackiehuba
Imaging that walking throught the house. RT @nathanmisner: Maybe the most awesome thing this holiday season http://bit.ly/hqEHy8
ZDNet Asia : SAS CEO on why not all tweets are equal http://bit.ly/eeCjIE (via @markkhoo8 )
Hahha, great. RT @thebankchannel: The truth hurts eh? http://vimeo.com/16400941 I dont even have cool hair.
five leading business ideas for 2011 | denise lee yohn: brand as business bites™ http://bit.ly/i5VM98
Vending machine that knows what you want. http://bit.ly/fZFC3I
HootSuite http://bit.ly/hlpMld
RT @larsv: The Measurement Challenge: Social Media vs. Traditional Media - Video http://ow.ly/3mTc7 #measurepr
RT @joepine: RT @Choypw: To share and view cool data visualizations, visit http://www.visualizing.org/ via @VirtualMR
My printer just called saying: “It’s all under control now.” and yes, that makes me happy.
RT @joepine: The Rise of Holiday Me-tailers in WSJ http://on.wsj.com/hKw8hV
Goodmorning everyone! Looks like a horrible traffic jam outside, glad I’m walking.
Wish I had a more accurate mouse and wireless mouse. ……….(seeding x-mass gift ideas)
RT @scottanidea: Dear Corp. Pretenders…In the real world, goals are not words, plans are for executing & commitments are not fixed wi …
The value of brand authenticity. http://post.ly/1JFsc
The value of brand authenticity. →
via wearesocial.net
Thanks to wearesocial.net I went through the presentation by Izzie Zahorian in one go. A great call for figuring out your brand DNA and …
Internet is slow.
Engage your customer with an emotional experience. http://post.ly/1IUFA
Great developments in the mobile interactivity space. Amazing opportunities to bring brands and consumers closer together.
What is the role of a customer experience agency? #cem
Just received our Sinterklaas presents from AQ Sint. Awesome!
RT @chrishusong: Tumblr Is Down http://ht.ly/1ajHpj
Looks like a great busy day today!
Engage your customer with an emotional experience. →
Asics tie-in with the New York city marathon
Marathon runners often complain about hitting ‘the wall’ a certain distance through the marathon. Asics tried to help prevent this with a…
RT @protocolbureau: De cursussen van het Institute of Protocol The Hague in het voorjaar van 2011 http://fb.me/MTtYi6RS
A visual blip of who I am. http://post.ly/1Hf3O
My latest SlideShare upload : My Visual Resume http://slidesha.re/dNsb3X please tell me what you think!
Thanks for the FF! RT @artduservice: #FF The #custserv patrol @josephmichelli @scanyours_ehosp @ErikPosthuma @MyCustomer
A visual blip of who I am. →
via slideshare.net
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Editors choice, sponsored by SAP on TheSocialCustomer. Great start to the day. http://ow.ly/3jajg
Engineer amazing experiences. It’s the only way to sell. http://post.ly/1HG5A
Engineer amazing experiences. It's the only way to... →
via slideshare.net
Check out slide 27.
“Experience Design will become the master discipline for businesses that want to be good at selling stuff.”
Russell Davies,…
Improve your customer experience today by engaging and empowering your employees. http://lnkd.in/zqcAeA
Improve your customer experience today by engaging and empowering your employees. http://post.ly/1H8tP
Crazy storm around the office.
Mary Meeker…secretly, you’re my hero.
Improve your customer experience today by engaging... →
Since individual stores have more say in their merchandising, store managers and local merchandising managers have more decisions to make. This gets them to solicit more feedback from…
November 2010
17 posts
Understanding the customer experience - HBR →
To be really successful on a long-term basis, customer experience needs to be seen as all these things, and more. It is the sum-totality of how customers engage with your company and brand,…